Restaurant operations brought together in one digital platform.
The need
Food and beverage operators needed to coordinate menus, orders, point of sale, inventory, delivery and customer activity across locations.
What we built
Mediastep helped create connected customer, staff and management experiences across web, mobile and in-store operations.
The change
Teams can manage day-to-day restaurant work through a shared system with a consistent view of orders and operations.
Full project details and technology
Restaurants Management System with POS
Client name: GoF&B
Project name: Restaurant Management System and GoF&B POS
Mediastep collaborated with GoF&B to develop a user-centric platform revolutionizing food and beverage management for businesses worldwide.
GoF&B helps food and beverage businesses connect ordering, point of sale and daily operations.
With GoF&B, businesses can track sales, manage stock, and gain real-time insights into their operations. This allows them to focus less on administrative tasks and more on delivering exceptional customer experiences. Trusted by businesses worldwide, GoF&B is a robust solution for ambitious food and beverage companies looking to optimize efficiency and grow sustainably.
1. The Challenge
GoF&B aimed to create an innovative, all-in-one platform specifically tailored to the needs of the food and beverage sector. However, achieving this vision requires overcoming several key challenges:
Unified POS system
Developing a comprehensive POS system to integrate sales, inventory, and customer data seamlessly across multiple outlets. This system was required to ensure consistent performance and streamline business operations.
Ordering website builder
A user-friendly website builder with integrated inventory management was necessary for businesses to design customizable online ordering platforms that deliver a seamless customer experience.
Efficient order processing
Handling dine-in, takeaway, and delivery orders seamlessly was a priority to enhance customer satisfaction and operational speed.
Integrated inventory management
Accurate, real-time inventory tracking was critical for preventing stockouts, reducing food waste, and maintaining cost efficiency.
Cost-based pricing
Food and beverage businesses struggled to accurately calculate product pricing based on ingredient costs. Manual calculations were time-consuming and prone to errors, impacting profitability and price consistency.
Multi-branch management
Ensuring consistency in performance, inventory, and customer experience across multiple branches was essential to avoid data discrepancies and operational inefficiencies.
Actionable business insights
The platform needed to provide insights into customer behavior, staff performance, and operational efficiency to enable data-driven decisions that enhance service and optimize staffing.
2. The Solution
Mediastep meticulously designed and developed the GoF&B platform to address these challenges, incorporating innovative solutions tailored to the food and beverage industry.
The GoF&B platform features a fully integrated POS system synchronizing real-time sales, inventory, and customer data across multiple outlets. This ensures accurate inventory management and enhances operational transparency while reducing errors.
Easy online ordering builder
The platform features an intuitive website builder that allows businesses to design customizable ordering websites. Real-time inventory updates ensure accurate stock visibility for customers, enhancing their ordering experience.
GoF&B automates dine-in, takeaway, and delivery workflows, routing orders directly to the kitchen or relevant staff. This reduces manual errors, speeds up service, and enhances the customer experience with real-time order tracking.
The platform provides real-time tracking and automated alerts for low stock, helping businesses avoid shortages or overstocking. Supplier integration further streamlines restocking, ensuring operational efficiency.
Cost-based pricing integration
Mediastep integrated a pricing tool into GoF&B that calculates product prices based on ingredient costs. Businesses can input ingredient quantities, costs, and recipe details, and the system automatically determines the total cost and recommended price. This ensures accurate pricing and consistent profit margins and eliminates manual errors, saving time and effort.
Managing branches
GoF&B centralizes branch operations, synchronizing data across all locations. With uniform pricing and inventory controls, businesses can ensure consistency while accessing detailed branch-specific and consolidated reports for better decision-making.
Mediastep incorporated advanced analytics into GoF&B, providing insights into customer behavior, sales trends, and staff performance. These insights help businesses optimize service quality, staffing, and overall profitability.
3. The Result
GoF&B has transformed operations for over 1,200 businesses worldwide. Inventory accuracy improved by 30%, reducing food waste by 20% and cutting costs.
The GoF&B founder expressed immense satisfaction with the platform’s ability to support businesses of all sizes, ensuring consistent performance and promoting sustainable growth.
As a trusted partner in the food and beverage industry, GoF&B delivers innovative, customer-focused solutions that drive efficiency and success.
4. Tech Stack
Frontend: React Native (JS), React Native (TS), ReactJS, Java Native, JavaScript, HTML, SCSS
Backend: C#, .NET Core, EF Core, WEB API, RESTful
Database: SQL, realm, LINQ
Architectural Pattern: CQRS
Infrastructure: Azure Cloud, FPT Cloud, AWS, Jenkins
Caching / Messaging: RabbitMQ, Redis
Email provider: Elastic Email
UI library: Ant Design
Rich text editor: Froala
Third-party services: ZNS, Cloud Messaging (push notifications), Authentication (OTP), Crashlytics, Performance, Google Cloud, Google API Services, Google Analytics (GA4), Facebook Pixel, Payment, PayPal, MoMo, mPOS, MISA, Ahamove, Grab Express, Zalo, eSMS
